{"id":552,"date":"2021-11-04T17:53:00","date_gmt":"2021-11-04T16:53:00","guid":{"rendered":"https:\/\/www.e-cons.eu\/?p=552"},"modified":"2024-06-02T23:30:28","modified_gmt":"2024-06-02T21:30:28","slug":"3-pilire-proc-my","status":"publish","type":"post","link":"https:\/\/www.e-cons.eu\/sk\/post\/3-pilire-proc-my","title":{"rendered":"3 pil\u00ed\u0159e, pro\u010d my"},"content":{"rendered":"<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/www.e-cons.eu\/wp-content\/uploads\/2024\/04\/image-50.jpeg\" alt=\"\" class=\"wp-image-553\" srcset=\"https:\/\/www.e-cons.eu\/wp-content\/uploads\/2024\/04\/image-50.jpeg 700w, https:\/\/www.e-cons.eu\/wp-content\/uploads\/2024\/04\/image-50-300x200.jpeg 300w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3 pil\u00ed\u0159e, pro\u010d p\u0159ej\u00edt k n\u00e1m<br>\u201eA tohle se v\u00e1m skute\u010dn\u011b stalo?\u201c<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy\u017e k n\u00e1m p\u0159ech\u00e1zej\u00ed klienti od konkurence, sv\u011b\u0159uj\u00ed se s jak\u00fdmi probl\u00e9my se pot\u00fdkali. D\u00edky tomu m\u00e1me mo\u017enost srovn\u00e1n\u00ed a dost\u00e1vaj\u00ed se k n\u00e1m informace o tom, jak\u00fdm zp\u016fsobem zpracov\u00e1vaj\u00ed \u00fa\u010detnictv\u00ed jinde. Je libo historku z praxe?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201eMoje star\u00e1 \u00fa\u010detn\u00ed firma d\u011blala uz\u00e1v\u011brku na konci roku. Nedali mi v\u011bd\u011bt, \u017ee jim n\u011bco chyb\u00ed, a tak pohyb z banky pro\u00fa\u010dtovali jako p\u016fj\u010dku. Tak se mi nakumulovaly statis\u00edce, kter\u00e9 zkr\u00e1tka nikdo ne\u0159e\u0161il a p\u0159itom v\u0161e ve v\u00fdpisech zanesen\u00e9 bylo, a sta\u010dilo mi zavolat a doklad bychom n\u011bjak\u00fdm zp\u016fsobem zajistili.\u201c Autentick\u00fd p\u0159\u00edb\u011bh, d\u00edky kter\u00e9mu byla da\u0148ov\u00e1 z\u00e1t\u011b\u017e klienta zat\u00ed\u017eena hned n\u011bkolikan\u00e1sobn\u011b. Pro\u010d se u n\u00e1s podobn\u00e9 historky nedo\u010dk\u00e1te?<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Kontaktn\u00ed osoba<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Hlavn\u00ed a nejv\u011bt\u0161\u00ed zm\u011bna, kterou nov\u00fd klient poc\u00edt\u00ed ihned, je stanoven\u00ed kontaktn\u00ed osoby. V praxi jsme si ov\u011b\u0159ili, \u017ee m\u00edt na stran\u011b klienta kontaktn\u00ed osobu je naprosto nezbytn\u00e9 a v\u017edy ku prosp\u011bchu pr\u00e1v\u011b pro efektivn\u00ed vz\u00e1jemnou komunikaci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rovnou je t\u0159eba upozornit, \u017ee funkce kontaktn\u00ed osoby nen\u00ed n\u00e1ro\u010dn\u00e1. M\u016f\u017ee ji vykon\u00e1vat kdokoliv bez znalosti \u00fa\u010detnictv\u00ed. N\u00e1s nej\u010dast\u011bji zaj\u00edm\u00e1, k \u010demu jak\u00e1 faktura nebo platba z p\u0159\u00edslu\u0161n\u00e9ho m\u011bs\u00edce pat\u0159\u00ed. Funkci obvykle vykon\u00e1v\u00e1 asistentka nebo Office manager.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Uzav\u00edr\u00e1me ka\u017ed\u00fd m\u011bs\u00edc<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u201eNem\u00e1m \u010das za \u00fa\u010detn\u00ed firmu dohled\u00e1vat \u00fa\u010dtenky star\u00e9 n\u011bkolik m\u011bs\u00edc\u016f a to je\u0161t\u011b na konci roku\u201c, zn\u00ed \u010dasto od nov\u00fdch klient\u016f. A my to ch\u00e1peme. Proto uzav\u00edr\u00e1me ka\u017ed\u00fd m\u011bs\u00edc. M\u00e1me skv\u011bl\u00fd p\u0159ehled o ka\u017ed\u00e9m dokladu, radik\u00e1ln\u011b tak sni\u017eujeme chybovost za\u00fa\u010dtov\u00e1n\u00ed a nest\u00e1v\u00e1 se, \u017ee bychom slo\u017eit\u011b dohled\u00e1vali p\u016fl roku star\u00e9 faktury.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Na\u0161e komunikace<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy\u017e se klienti sv\u011b\u0159uj\u00ed, co je nejv\u00edc v minulosti tr\u00e1pilo p\u0159i zpracov\u00e1n\u00ed \u00fa\u010detnictv\u00ed, byl to nedostatek komunikace. \u201eP\u0159ede\u0161l\u00e1 \u00fa\u010detn\u00ed firma se nedopt\u00e1vala, nezji\u0161\u0165ovala, nem\u011bl jsem aktu\u00e1ln\u00ed informace o mo\u017enostech v souladu s novou legislativou\u201c, sl\u00fdch\u00e1v\u00e1me. \u00da\u010detn\u00ed firmy sice mohou polo\u017eky bez spr\u00e1vn\u00fdch informac\u00ed \u00fa\u010dtovat dle sv\u00e9ho nejlep\u0161\u00edho v\u011bdom\u00ed a sv\u011bdom\u00ed, ale pokud se nezeptaj\u00ed, v\u017edy m\u016f\u017ee doj\u00edt k chyb\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kontaktn\u00ed osoba a pravideln\u00e1 komunikace p\u0159edch\u00e1z\u00ed mnoha probl\u00e9m\u016fm. N\u00e1\u0161 p\u0159\u00edstup \u0161et\u0159\u00ed \u010das, pen\u00edze a udr\u017euje \u010distou mysl majitel\u016fm spole\u010dnosti. &nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>3 pil\u00ed\u0159e, pro\u010d p\u0159ej\u00edt k n\u00e1m\u201eA tohle se v\u00e1m skute\u010dn\u011b stalo?\u201c Kdy\u017e k n\u00e1m p\u0159ech\u00e1zej\u00ed klienti od konkurence, sv\u011b\u0159uj\u00ed se s jak\u00fdmi probl\u00e9my se pot\u00fdkali. D\u00edky tomu m\u00e1me mo\u017enost srovn\u00e1n\u00ed a dost\u00e1vaj\u00ed se k n\u00e1m informace o tom, jak\u00fdm zp\u016fsobem zpracov\u00e1vaj\u00ed \u00fa\u010detnictv\u00ed jinde. Je libo historku z praxe? \u201eMoje star\u00e1 \u00fa\u010detn\u00ed firma d\u011blala uz\u00e1v\u011brku na [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":553,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-552","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-skupina-e-consulting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3 pil\u00ed\u0159e, pro\u010d my | E-Consulting<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 pil\u00ed\u0159e, pro\u010d my | E-Consulting\" \/>\n<meta property=\"og:description\" content=\"3 pil\u00ed\u0159e, pro\u010d p\u0159ej\u00edt k n\u00e1m\u201eA tohle se v\u00e1m skute\u010dn\u011b stalo?\u201c Kdy\u017e k n\u00e1m p\u0159ech\u00e1zej\u00ed klienti od konkurence, sv\u011b\u0159uj\u00ed se s jak\u00fdmi probl\u00e9my se pot\u00fdkali. 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